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Free delivery on orders above Rs. 7,500 across Pakistan

ALHANATimeless Elegance

Customer care

Returns & Exchanges

Our sample exchange and return terms.

Demo template · Sample content for a demo store. Must be reviewed by the business and a legal advisor before production use. Last updated: October 2026.

Eligibility

  • Request within 14 days of delivery
  • Items unworn, unwashed, with original tags
  • Unstitched fabric must be uncut

Non-returnable

  • Altered or customised pieces
  • Sale items (exchange only)
  • Accessories with hygiene seals removed

How to request

Contact customer care with your order number. Refunds would be issued as store credit or to the original payment method within 7–10 working days.